Join Us For Our Free Online Summit for Solution Integrators and Service Providers
New Services You Should be Offering in 2019:
New Opportunities. More Profits.
New Opportunities. More Profits.
Recurring monthly revenue is what drives the value of your business, and services are what drive recurring monthly revenue.
Come and learn the industry’s hottest new IT service opportunities!
Free Online Summit for Solution Integrators and Service Providers
New Services. New Opportunities.
More Profits.
Recurring monthly revenue is what drives the value of your business, and services are what drive recurring monthly revenue.
Come and learn the industry’s hottest new IT service opportunities!
December 4, 2018
8:00 AM - Midnight EST
Register now for FULL access to all of the online presentations.
Watch this short video to learn more. The summit goes live December 4, 2018.
Register now for FULL, FREE access to all of the online presentations.
Join us for the latest Online Summit from the Publishers of ChannelPro and IoT Playbook.
Recurring monthly revenue is what drives the value of your business, and services are what drive recurring monthly revenue.
Recurring monthly revenue is what drives the value of your business, and services are what drive recurring monthly revenue.
WE WANT TO HELP YOU GROW YOUR BUSINESS! From voice services and security to managed print and the Internet of Things, ChannelPro and IoT Playbook have the details you need from experts you can trust. Join us and an all-star roster of top integrators, vendors, and analysts for a day of actionable insights on the industry’s hottest new service opportunities.
Who should attend?
Any integrator, solution provider, and MSP who wants education, best practices, and training on offering the latest profit-boosting services.
When is the event?
Live online December 4, 2018, and then available on demand. This one-day event will be completely online to easily fit into your busy schedule.
What Topics Will Be Covered?
Our agenda is still being fine-tuned, but currently includes:
Where the Money is Next in Managed Services
Endpoint management is yesterday’s news when it comes to managed services. Our panel of leading-edge MSPs will tell you where the real action is today as they take you through approaches they’ve employed to expand beyond the basic offerings everyone provides into a range of additional—and profitable—new outsourced services.
Featuring our all-star panel of industry experts!
MJ Shoer, Director, Client Engagement & vCIO, Onepath
Ed Correia, President, Sagacent Technologies, Inc.
Eric Long, President, TeraCloud Inc.
From Leads to Sales to Profits in Cybersecurity
Every SMB needs security services, but finding specific SMBs to sell your security services to, and then turning those prospects into customers, isn’t easy. In this webinar, channel guru Erick Simpson, of SPC International, walks you step by step through proven processes you can use to generate security sales leads and convert them into successfully closed deals.
Erick Simpson, Chief Strategist,
From Entry 2 Exit, Inc.
How 'Digital Transformation' Generates High Margins from Cloud, Mobile and Other Solutions
If you’re like most integrators these days, you come across the phrase “digital transformation” all the time. Wondering what it means to you? Let Forrester analyst Jay McBain show you how forward-thinking integrators are drawing on cloud solutions, mobile hardware, and software-based automation to generate high-margin revenue while helping their clients reach new heights of efficiency.
Jay McBain, Principal Analyst - Channels, Forrester
Printers, Copiers, and Profits: Moving from Device Sales To Profitable Services
Drawn by the appeal of one-stop shopping, businesses are increasingly buying their print and copier services from the same people who provide their IT support. Our panel of experienced print market partners has the step-by-step advice you need to meet that demand and augment your top line with a new revenue stream, while keeping print-first providers away from your accounts.
Featuring our all-star panel of industry experts:
John Eckstrom, President and CEO, Carolina Business Equipment
Jeff Bendix, President, BENDIX Imaging Inc.
Bob Evans, Partner, Function4
The Top 5 Opportunities for IoT Integrators Today
The Internet of Things is hot. Analysts predict a trillion-dollar market. Solutions vendors all have IoT solutions in the works. But is anyone making money, and if so, how? Join innovation and digital transformation expert Benson Chan, of Strategy of Things, for a deeper look of what IoT is and isn’t, and where you should be focusing your efforts.
Benson Chan, Senior Partner, Strategy of Things Partner
Growing Your Bottom Line by Developing Vertical Expertise
Cultivating expertise in the veterinary industry has enabled Mike Ita, CEO of IT Corps, to take his managed services business to the next level. In this webinar, he’ll offer a step-by-step guide to how you can target a vertical for your business too.
Mike Ita, CEO, IT Corps
From High Times to High Profits: IoT in the Cannabis Industry
Access this insightful deep dive into the IoT opportunities that exist in the burgeoning cannabis industry. Luis Alvarez, President & CEO of Alvarez Technology Group Inc., provides an overview of the legalized cannabis industry and identifies significant opportunities for integrators to explore. The second half of the presentation describes the skills, technologies, and vendors that will be essential to successfully serving this industry.
Luis Alvarez, President & CEO
Alvarez Technology Group Inc.
Ready, Set, Grow! Launching Successful Growth Market Service Practices
For many integrators, the question isn’t whether to add cloud, security, voice, and other new services. It’s how. In this fast-moving, insight-packed session, experts from some of the industry’s most influential vendors will offer you concrete guidance on the critical first steps to take when getting a new service practice in today’s most promising markets off the ground.
This is a two-part video series:
Part One: Launching Office 365 Migration, Office 365 Data Protection, and Dynamics 365 Services
Part Two: Launching Line-of-Business Application and Microsoft Azure Services
Featuring our all-star panel of industry experts:
Ridley Ruth, COO, Dropsuite
Tim Walton, Engineer, Field Support Engineer and Partner Technology Strategist, Microsoft
Craig Crescas, Partner Technology Strategist, Microsoft
Frank Suglia, Director of Global Technical Sales, BitTitan
Vincent Tran, CISSP, COO, Liongard
Strategic Relationships, Serious Margins: Business Solution Services with Dynamics 365
Providers of infrastructure management services are a dime a dozen. Providers of strategic business process optimization services are much harder to find, much harder to replace, and therefore much better paid. Find out how delivering business solutions with Microsoft Dynamics 365 can be your ticket to a richer top line, a fatter bottom line, and stickier customer relationships.
Featuring industry experts:
Craig Crescas, Partner Technology Strategist, Microsoft
Doug Fiore, Microsoft Cloud Solutions Specialist, Tech Data
Presenter Biographies
Benson Chan, Senior Partner, Strategy of Things Partner
Benson Chan is senior partner at Strategy of Things Partner, a Silicon Valley-based innovation consultancy that brings science, breakthrough strategies and disruptive digital technologies to help cities solve complex problems in new ways. Benson has over 25 years of scaling innovative businesses and bringing innovations to market for Fortune 500 and start-up companies. With deep experience in strategy, business development, marketing, product management, engineering and operations management, Benson uses a systems approach to consistently deliver results that matter for clients.
He is a recognized domain expert and thought leader in networking, cloud, enterprise IT, Internet of Things (IoT), innovation management, business model innovation, and go-to-market. Benson has held project, management and executive positions in innovation-driven organizations, including NASA, Hughes Aircraft Company, PricewaterhouseCoopers, Cisco and Pakedge. Benson holds a BS in Aeronautical Engineering from California Polytechnic State University, a MS in Engineering from Purdue University and a MBA from the University of California, Los Angeles.
Jay McBain, Principal Analyst - Channels, Forrester
Jay McBain is one of the most visible thought leaders in the global technology channel. Named to the Top 40 Under Forty by the Business Review as well as numerous channel magazines top influencer lists, he is often sought out for industry guidance and future trends. He has spent his 24-year career in various executive channel sales, marketing, and strategy roles within IBM, Lenovo, Autotask, and ChannelEyes. Jay is the principal analyst for global channels at Forrester - one of the most influential global research and advisory firms in the world.
Erick Simpson, Chief Strategist, From Entry 2 Exit, Inc.
Co-Founder of one of the first "Pure Play" MSPs in the industry, and creator of the MSP Mastered™ Methodology for Managed Services business performance improvement and the Vendor Channel Maturity Level Index™ that identifies IT channel program maturation for strategic growth, Erick Simpson is a strategic technology business growth and transformation specialist. He is experienced in improving top and bottom-line business performance by increasing operational efficiencies, boosting marketing and lead generation outcomes, accelerating sales velocity, shortening sales cycles and maximizing service efficiencies.
With over 30 years of experience in the IT industry as an Enterprise CIO, MSP, Strategic Coach and Consultant, Erick is a Business Process Improvement Expert with hundreds of successful IT Solution Provider, MSP, Cloud and Security practice business improvement consulting engagement outcomes.
One of the most prolific, recognized and sought-after business improvement and transformation experts, authors and speakers in the industry, Erick has contributed to numerous industry publications and spoken at hundreds of events.
His published works include "The Guide to a Successful Managed Services Practice"; the definitive book on Managed Services, “The Best I.T. Sales & Marketing BOOK EVER!”, “The Best I.T. Service Delivery BOOK EVER!” and “The Best NOC and Service Desk Operations BOOK EVER!” along with 50 Best Practice Guides.
Mike Ita, CEO and Founder of IT Corps
Mike Ita is the CEO and Founder of IT Corps, a Cleveland based IT consulting company. As CEO, Mike is responsible for customer satisfaction, business development and strategic planning. He brings over 20 years of IT experience to his company and is looking forward to showing you "Tech Done Right!" Before forming IT Corps, Mike served as Vice-President of another IT Service company for six years, where he was responsible for all internal and external IT operations, as well as customer development.
Being a former United States Marine, Mike took pride in implementing some of the principals, ethics and standards that are instilled in each Marine into his own business practices. He has trained his technicians under these core values to ensure that each client is treated with the utmost respect. Honor, Courage and Commitment are more than just words to Mike. These traits are what set Mike and his company, IT Corps, apart from others.
Being a former United States Marine, Mike took pride in implementing some of the principals, ethics and standards that are instilled in each Marine into his own business practices. He has trained his technicians under these core values to ensure that each client is treated with the utmost respect. Honor, Courage and Commitment are more than just words to Mike. These traits are what set Mike and his company, IT Corps, apart from others.
John Eckstrom, President and CEO, Carolina Business Equipment
Eckstrom is president and CEO of Carolina Business Equipment (CBE), located in Columbia, South Carolina. He graduated from the University of South Carolina with a degree in accounting. After college, he went to a local firm working in the tax department and then moved to a firm where his focus was bank auditing. After two years, Eckstrom moved into private business where he became branch controller for a Fortune 500 company. He then became director of finance for a manufacturing company and was CFO to a mechanical contracting firm. Eckstrom came to CBE in November 1994 as the company's controller and moved into the general manager position in March 1995. At the end of 1995, he purchased half of the company and became its president.
In October 2000, Eckstrom purchased the rest of the company. CBE's corporate office is located in Columbia, South Carolina, and over the past 10 years the company has moved into four new markets, including Charleston and Florence, South Carolina, and Augusta, Georgia as well as Savannah, GA. CBE has also acquired four companies in the past eight years and employs just over 50 people. Per Eckstrom, the most exciting aspect of the company right now has been the development of its Managed Network Services Division. This is an area where CBE has gotten glowing reviews and wide recognition. In early May 2018, CBE acquired the property adjacent to its home office to build a separate building for its IT Services Division.
Jeff Bendix, President, BENDIX Imaging Inc.
Jeff Bendix started his business in 2000 as a toner cartridge remanufacturer and quickly refocused the company on managed print services. Many years ago, he also added managed IT services to broaden their service offerings and have been serving the complete technology needs of their customers for many years. Jeff has served on many industry boards and committees, including the International Imaging Technology Council, CompTIA MPS Executive Council, and currently serves on the CompTIA Technology Lifecycle Services Executive Council. He has served as a presenter, panelist, and speaker at many industry meetings and events for over 10 years.
Ridley Ruth, COO, Dropsuite
Ridley brings 20 years of industry knowledge to Dropsuite. Previously, he was as Vice President Sales and later General Manager of StopTheHacker, a leading website security company (acquired by CloudFlare). Ridley has prior experience in sales, marketing, business development, website security, and forensic data duplication.
Bob Evans, Partner, Function4
MJ Shoer, Director, Client Engagement & vCIO, Onepath
MJ Shoer is currently Director, Client Engagement and vCIO for Onepath in the northeast region. MJ is well known in the IT industry, having founded Jenaly Technology Group in 1997. Jenaly was acquired in December of 2015 by Internet & Telephone, LLC which was subsequently acquired by Onepath in May of 2017.
MJ is very active with CompTIA, having served as Chairman of the Board of Directors among other leadership positions. He has testified before U.S. House and Senate Subcommittee’s as well as State regulatory bodies on the topic of information security. He is frequently interviewed and has written two books on IT.
Ed Correia, President, Sagacent Technologies, Inc.
Ed Correia is the founder of Sagacent Technologies, Inc., a nearly 19-year old managed service provider in Silicon Valley. As an IT professional with 41 years of experience, Ed brings a unique blend of business management experience, operational know-how and computer industry knowledge to Silicon Valley. Prior to founding Sagacent Technologies, Ed managed the west coast sales and operations for a large computer systems reseller before shifting to directing the development and deployment of technical solutions for several highly-rated value-added resellers (VARs) located in the Bay Area. While he has worked to provide technology solutions to large enterprise companies - his passion remains with small and medium-sized businesses of 20 to 250 employees. As president and CEO of Sagacent Technologies, Inc., Ed has focused the company on providing the same comprehensive IT services, support and security that large corporations receive, but scaled for small and mid-sized businesses.
Tim Walton, Engineer, Field Support Engineer and Partner Technology Strategist, Microsoft
19 Years at Microsoft working as an Engineer, Field Support Engineer and Partner technology strategist.
Experienced Solutions Expert with a demonstrated history of working in the computer software industry. Strong professional skilled in Azure, .Net, Open Source Solutions, Office 365, SQL Server , Enterprise Software, Enterprise Architecture, Agile Methodologies, and Software Development Life Cycle (SDLC).
Craig Crescas, Partner Technology Strategist, Microsoft
Craig Crescas, based in Denver, began his Microsoft career in March 2000. He joined the organization during the years when Microsoft began investing in Business Applications (ERP and CRM). With over 18 years of experience in Dynamics, Craig is chartered with changing the world one partner at a time.
Since the launch of Dynamics 365, Craig has dedicated his efforts to recruiting and onboarding organizations, those interested in adding business applications to their product portfolio, by providing leadership, guidance and onboarding tools to streamline our partner’s time to market.
Frank Suglia, Director of Global Technical Sales, BitTitan
Frank Suglia is the Director of Global Technical Sales at BitTitan, helping channel partners plan, configure, and execute complex migration projects and scenarios. As co-founder and former CTO of Strategic SaaS, an Austin-based Microsoft cloud services partner and IT management company, Suglia brings more than 30 years of experience in technical sales and service delivery management at Fortune 500 Companies including Accenture and Dell.
Eric Long, President, TeraCloud Inc.
Doug Fiore, Microsoft Cloud Solutions Specialist, Tech Data
Vincent Tran, CISSP, COO, Liongard
A multi-disciplined entrepreneur for over 20 years, Vincent’s career spans across marketing, design, UX/UI, to highly technical management and development of business intelligence automation platforms and secure web applications.
Prior to Liongard, he has owned and operated multiple professional managed services organizations representing agency clients for the U.S. Department of Defense, AIG, MD Anderson Cancer Center, HCC Insurance Holdings, the Howard Hughes Corporation, and many others. Vincent received his Bachelor of Science from the University of Texas at Austin, and is a Certified Information Systems Security Professional with ISC2.
Luis Alvarez, President & CEO, Alvarez Technology Group Inc.
In less than a decade, Luis Alvarez has grown the Alvarez Technology Group, Inc. (ATG) from a small two-person consultancy to the premier information technology (IT) solutions provider on the California Central Coast, delivering IT services to more than 200 companies throughout the state. A visionary who never shies away from exploring exciting new technologies that might give his clients a competitive advantage, Luis specializes in working with executives and managers of small and midsize businesses, sharing his expertise by advising them on trends, analyzing their systems for improved performance, and planning how IT can help achieve their business goals.
Luis is considered an expert in business process flow and the integration of IT for maximum profitability. He lead the industry toward a managed services model, an operational strategy that allows ATG to offer continuous monitoring and management of client IT infrastructure at an affordable price point. Luis designed the iTeam service delivery system based on this managed services model.
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Expanding Your Service Offerings: A Look at the Opportunities
Adding new services is a surefire way to keep your revenues rising and your client relationships “sticky,” while differentiating yourself from the herd of competitors offering the same old IT basics.
Today the opportunities are far-ranging, from security and mobile device management to digital signage and managed print to the Internet of Things and more. Check out this Expert Guide for IT Professionals for details on how to offer these and other types of add-on services that will boost your bottom line.
Today the opportunities are far-ranging, from security and mobile device management to digital signage and managed print to the Internet of Things and more. Check out this Expert Guide for IT Professionals for details on how to offer these and other types of add-on services that will boost your bottom line.
Making Money with IoT Today
This Expert Guide on Making Money with IoT includes articles on getting started with IoT kits, turning IoT fears into profits, enhancing foundational security systems for residential and commercial markets, issues to consider when connecting your clients’ IoT devices to the network, and why DIY may be the best thing to happen to professional installers in years.
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